Return initiation is to be done within 7 days of recieval of the product at the delivery point. Return can only be initiated in case of MANUFACTURING DEFECT.

Criteria for return initiation :
1. Product must in the same condition
2. No tampered tag will be acceptable for return
3. No product used or unfolded or in complete crease state will not be accepted
4. Provide proof of purchase with receipt copy
5. Sale products are non refundable

Process for initiation of Return :
Please contact on mail : contact@thelavannya.com
You can call or whatsapp on : (+91) 98743 54050

Address for return to store :
P-6 nanigopal roy Chowdhury Avenue ( Beside Entally padmapukur Park ) Kolkata : 700014

Note :

• On recieval of product , item will be inspected & verified with reason for return of product

Refund process :
On recieval & inspection of product , refund will be initiated on original mode of payment within 7-10 days.

In case of unavoidable circumstances due to technical issues or banking issues , we will definitely be available on the above mention contact process