Team lavannya is committed to protect the privacy of all our customers personal information during the process of purchase of product.

The privacy policy mentions the process of collection , the use of information , the right to information for customers:

1. Information collection :

• Personal : Name, contact details (phone no, email), shipping address for delivery
• Payment details : oreder details , mode of payment
• Communications via whatsapp /mail/ sms after purchase of product for any enquiry
• Website details : information shared on purchase through website , including IP address , browser type

2. Use of information :

• Processing order after purchase for delivery
• To communicate for orders , promotions & updates
• To improve customer services
• We share information with trusted service providers for payment processing & shipping
• We share information in case of legal implications as per order of authorized government body

3. Right to information :

• Customers have the right to access or update their personal information
• Customers can request the deletion of personal information
• Customers can opt out of receiving festival updates

4. Right to amend privacy policy :

• The company has complete right & authority to reserve the right to make amendments in the privacy policy as required.
• Updates on amendments would be mentioned on the website
• Kindly check for updates

In Case of any further query kindly contact :

Contact no : (+91) 98743 54050
Email : contact@thelavannya.com
Address: P-6, CIT Rd, Entally, Kolkata, West Bengal 700014